An All-in-One Platform to Grow Your Towing Business

Industry recognized, client adored.

Smart Track Crm has helped over 20,000+ small businesses become more productive, efficient, and organized.

Power Your Entire Towing Operation

Built to bring people, processes, and performance together.

SmartTrack keeps towing businesses running smoothly by aligning owners, dispatchers, drivers, and customers in one connected workflow. So calls turn into dispatched jobs faster, updates stay clear, and every request is tracked from start to finish.

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Unlock Your Business Potential

Designed for Towing Businesses

From the first call to the final drop-off.

Whether you run emergency roadside towing, scheduled transport, fleet towing, or impound services, SmartTrack adapts to your operations. Dispatch, job details, scheduling, customer records, and invoices live in one place—reducing delays and keeping every job organized.

Drivers and Customers Connected

Everyone stays aligned. Every tow stays on track.

Drivers know exactly where to go and what to do next, with job details and progress tracking in one view. Customers get clear updates and easy communication—helping you build trust, reduce “where are you?” calls, and win more repeat business.

FAQs

Yes. You can log towing requests, assign them to drivers, and track job progress from dispatch to completion. Having a clear status workflow reduces confusion when calls pile up. It also helps the office understand driver workload and prioritize urgent requests.

Drivers can see job details in the employee app, including pickup/drop-off info and important notes. This reduces phone calls while driving and helps drivers stay focused. It also standardizes what information gets captured, so fewer details fall through the cracks.

Yes. Job-based messaging makes it easier to communicate updates like “driver en route” or “ETA changed due to traffic.” This reduces inbound calls and improves customer experience during stressful situations. Keeping messages tied to the job also helps if someone else in the office needs to step in.

Yes. You can invoice for services and maintain a record of customer/job history. This is useful for repeat commercial accounts, property managers, or roadside assistance relationships where you need clean records and consistent billing.