FeaturesOwner web dashboard

No deposit, no job.

Set a required deposit on any estimate, as a percentage or a fixed amount. The customer can't accept without paying it. For bigger jobs, add progress payments with due dates so cash comes in throughout the project.

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SmartTrack employee app screen
Deposit paid$410.60 · job confirmed
How it works

Deposits & Progress Payments in three steps.

Step 1

Set the deposit

Choose a percentage or an amount when you build the estimate.

Step 2

Customer accepts and pays

Accepting the estimate takes them straight to the deposit payment.

Step 3

Collect as you go

Progress payments with due dates keep cash flowing on long jobs.

Deposits built into the estimate

Turn on Request Deposit, set the amount and send. The customer can't accept the job until the deposit is paid, so every job on your calendar is a committed one.

  • Percentage or fixed amount
  • Required before acceptance
  • Shown clearly on the estimate
SmartTrack employee app screen
Estimate sent by SMSDavid Miller · just now

Progress payments for big jobs

Split a large job into milestones, such as a deposit, materials delivery and completion, each with its own due date. Payments show up on your dashboard as they come in.

  • Milestones with due dates
  • Customers know what's coming
  • Track every payment on the job
app.smarttrackcrm.com
STSmartTrack
DashboardScheduleEstimatesInvoicesCustomersEmployeesPrice BookTeam ChatTickets
Good morning, Summit Plumbing
Search jobs, customers…
SP
Pending62 need a tech
Active94 on site now
Completed128this month
Collected$48,920this month
Today's jobs View schedule
TR
Water heater replacementTom R. · 9:00 AM · Santa Clara
Started
JL
Kitchen sink drainJake L. · 10:30 AM · San Jose
On the way
MP
Leak detectionMaria P. · 8:00 AM · Campbell
Finished
DK
Tankless flushDev K. · 1:00 PM · Sunnyvale
Scheduled
Payments This month
Estimates All
David Miller · $2,053Kitchen sink install
Signed
Sarah Collins · $3,118Repipe, 2 bath
Sent
Mike Johnson · $425Additional service
Approved
$48,920 collectedThis month so far
Why it matters

What you get with Deposits & Progress Payments.

Stop the ghosting

Customers commit with a deposit, so you never block a day for a job that disappears.

Better cash flow

Materials are paid for up front, not out of your pocket.

Clear milestones

Customers see exactly what's due and when. No awkward conversations on site.

Looks professional

Payment terms are built into the estimate from the first email.

Popular with

Trades that rely on Deposits & Progress Payments

Run your business the easy way.

Start your 15-day free trial or book a free demo. We'll set SmartTrack up with you, step by step.