Win more locksmith jobs with faster dispatch and payments

Industry recognized, client adored.

Smart Track Crm has helped over 20,000+ small businesses become more productive, efficient, and organized.

Grow revenue. Cut chaos. Stay in control.

Built for locksmiths who want smoother operations.

SmartTrack helps locksmiths book more calls, dispatch a team member faster, and get paid sooner. Track customers, quotes, jobs, and payments in one place, maintain consistent pricing, and use promotions to convert emergency lockouts into loyal, repeat clients.

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Unlock Your Business Potential

Make technicians faster on every job

Less back-and-forth - more completed work per day.

Keep technicians focused on the work, not the paperwork. Assign jobs instantly, share job details and pricing on-site, chat in real time, and track job progress from start to finish so crews arrive prepared and close jobs confidently.

Give customers the ease

Clear updates, simple scheduling, and fewer missed calls.

Make it effortless for customers to request service, choose an appointment time, and stay informed. They can review proposals, view job history, message the assigned technician during active work, and open support tickets without having to chase your phone line.

FAQs

Yes. You can create jobs quickly for emergency calls, capture critical info (address, entry type, lock type, after-hours fees), and assign to the nearest available technician. Scheduled installations and rekeys can live in the same calendar, so you avoid conflicts. This keeps your dispatch flow consistent regardless of job urgency.

Locksmith work often changes after inspection. SmartTrack supports sending a clear estimate for approval, and if scope changes, you can document them with notes and updated line items before invoicing.

Yes—use job-based messaging so communication stays professional and tied to the job record. Techs can confirm access instructions, arrival updates, or approvals without mixing work into personal texting. If a tech is unavailable later, the office can still see the conversation context.

A price book ensures that common services (lockout, rekey per cylinder, deadbolt install, smart lock setup) are priced consistently. That reduces “tech-to-tech pricing drift,” makes training easier, and helps you protect margins especially when you’re growing or adding subcontractors.