FeaturesOwner web dashboard

Stop texting from your personal phone.

Message employees one-on-one or in groups, right inside SmartTrack. Share updates, coordinate jobs and keep every conversation with the work it belongs to.

15-day free trialPlans from $139.99/mo24/7 support
Team Chat · Field crew 4 online
TRTom R.
Finished at Maple Ave. Customer added a new trap, signed and paid with Tap to Pay.9:42 AM
Nice work. Can you swing by Oak Grove next? Leak under the sink.9:43 AM
JLJake L.
I'm 10 minutes away from Oak Grove, I can take it.9:44 AM
Assigned to you. Notes are on the job.9:44 AM
New messageTom R. · Field crew
How it works

Team Chat in three steps.

Step 1

Start a chat

Message one employee or a whole group.

Step 2

Talk about the job

Share updates, questions and details in real time.

Step 3

Keep the history

Every conversation is saved for reference.

The office and the field, connected

Send a quick update to the whole crew or ask one tech a question. Messages arrive instantly on the employee app.

  • Group and one-on-one chat
  • Real-time messages
  • On web and mobile
Team Chat · Field crew 4 online
TRTom R.
Finished at Maple Ave. Customer added a new trap, signed and paid with Tap to Pay.9:42 AM
Nice work. Can you swing by Oak Grove next? Leak under the sink.9:43 AM
JLJake L.
I'm 10 minutes away from Oak Grove, I can take it.9:44 AM
Assigned to you. Notes are on the job.9:44 AM
New messageTom R. · Field crew

Conversations tied to the job

During an active job, your tech can message the office or the customer directly, so updates don't get lost in personal texts.

  • Active job conversations
  • Customer chat during the job
  • Saved chat history
Team Chat · Field crew 4 online
TRTom R.
Finished at Maple Ave. Customer added a new trap, signed and paid with Tap to Pay.9:42 AM
Nice work. Can you swing by Oak Grove next? Leak under the sink.9:43 AM
JLJake L.
I'm 10 minutes away from Oak Grove, I can take it.9:44 AM
Assigned to you. Notes are on the job.9:44 AM
New messageTom R. · Field crew
Why it matters

What you get with Team Chat.

Built in

No separate messaging app to install or pay for.

Groups and one-on-one

Talk to the whole crew or just one tech.

Job conversations

Techs chat with the office and the customer during an active job.

Searchable history

Find what was said, when, and by whom.

Popular with

Trades that rely on Team Chat

Run your business the easy way.

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