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SmartTrack CRM brings together everything you need—manage staff, handle customers, schedule jobs, send invoices, track progress, and chat in real time.
Add new employees, update their details, assign roles, and track performance. Monitor task progress, availability, and communication history in one place.
View and edit customer profiles, handle service or product requests, and track interaction history. Keep customer data organized for smooth operations and support.
Add, edit, or remove products from your catalog. Set pricing, descriptions, and availability to keep your offerings up to date and accurate.
Create and manage the list of services your business provides. Define service categories, duration, cost, and any associated details for clear customer communication.
Track incoming orders, update their status, and assign them to employees. View order history and filter by date, status, or customer.
Assign jobs to employees with specific start times and deadlines. Get a calendar view of all scheduled work to avoid overlaps and delays.
Create and maintain a centralized list of prices for all services and products. Makes quoting faster and ensures consistent pricing across the team.
Send and receive messages from employees in real-time. Helps streamline internal communication, share updates, and coordinate job details quickly.
Generate detailed estimates for customers before a job starts. Convert them into invoices once the job is done, with easy tracking of payments and outstanding balances.
Manage all support tickets from customers in one place. Assign tickets to staff, track resolution progress, and maintain records for follow-up.
Create discount offers, seasonal deals, or special packages to attract and retain customers. Apply promotions directly to products or services.
Let customers book appointments through a calendar interface. View upcoming bookings, set availability, and send reminders to reduce no-shows.
Securely access your account using your registered email or phone number. Quick authentication ensures your data and activity are protected every time you sign in.
View detailed service or product proposals sent by the business. Check pricing, job scope, and timelines before approving or asking for changes.
Browse a full record of all your past jobs or service requests. Includes dates, status updates, charges, and communication logs for each entry.
Explore the list of services offered by the business. Submit a request for the service you need with just a few taps.
Check out available products, read descriptions, and place orders directly through the app. Stay informed about stock and delivery options.
Get notified when the business rolls out discounts, limited-time deals, or seasonal offers. Stay updated without missing out on savings.
Message the assigned employee directly during an active job. Use the chat to coordinate, ask questions, or get real-time updates.
Access a full log of your conversations with both employees and the business. Keep your communication organized for reference.
Raise support requests for any issues or questions. Track the status of each ticket and get notified as updates come through.
Secure login with employee credentials to access job assignments, chat tools, and work history. Designed for quick entry and smooth access on the go.
View all current, upcoming, and pending job assignments. Accept or decline tasks with a single tap and get full details about each job.
Update the job status in real time—from arrival to start and completion. Keeps both the business owner and customer in the loop throughout the task.
Use integrated map tools to get directions to the job site. Helps reduce delays and improves punctuality by guiding employees to the exact location.
Message the business owner or customer while working on an active job. Useful for clarifications, updates, or sharing progress instantly.
Communicate with coworkers or supervisors in real time. Share information, ask for help, or sync up with other team members as needed.
Access the full list of approved service and product prices. Reference costs quickly while on-site to answer customer questions or prep invoices.
Download the SmartTrack app to manage your business anytime, anywhere. Stay connected, track performance, and boost productivity with ease!
